Continuing Ed: Crowd Management and Crowd Control (2 Hours)
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**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.
Course Description: This two-hour class discusses how private security officers should handle crowd situations. We use the terms “crowd management” and “crowd control” as though they are the same; they are not, though they are similar. “Crowd management” refers to guiding the behavior and movement of crowds, while “crowd control” refers to the actions taken once a crowd has begun to behave in a disorderly manner. In other words, good crowd management can often avoid the need for using crowd control techniques later. The security officer's goal is the same in both cases: to get people to do something for their own safety and the safety of others. A ten-question "final exam" follows the class to see how well you have understood the material presented in this class.