Continuing Ed: Defensive Driving - Driver and Vehicle Safety (2 Hours)

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Course Details

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This two-hour class on Defensive Driving – Driver and Vehicle Safety is designed to help you become a better and safer driver. As a professional private security officer, you may have occasions when you drive a company vehicle on your daily rounds. This is both a privilege and a responsibility: a privilege because your employer trusts you to drive safely, and a responsibility for you to drive safely. The goal of this class is to help you fulfill your obligations to your employer in a safe and responsible manner. This class is divided into three modules: Defensive Driving and Driver Safety, Vehicle Maintenance and Safety, Accident Reporting. Obviously, there will not be any “hands-on, behind-the-wheel” training in this class. But we will be sharing valuable and pertinent information about safe and responsible driving and vehicle maintenance and safety.

CE Hours: 2.0

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Continuing Ed: Basic and Emergency First Aid (2 Hours)

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**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This is a two-hour class designed to help security officers understand how they can provide basic first aid when responding to disaster and emergency situations. There are lots of materials (such as CPR and AED videos, as well as charts and graphics) included in the Resources section of the class to illustrate and expand on the class discussion itself. There is also a short review exam at the end of the class to see how well you have understood the material presented in this class.

CE Hours: 2.0

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Continuing Ed: Communication And Its Importance (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: The first module will provide the security officer with an understanding of "Effective Communication." We will discuss methods of communicating effectively and provide some suggestions to help you learn to be a more effective communicator. In the second module, you will be provided with an understanding of good "Interpersonal Communication" skills and why they are necessary in today's workplace. We will discuss communication within the security organization itself ("internal") and as it is needed between the security officer and the client ("external"), as well as communication with "third parties" (for example, emergency responders). The third module will discuss "Communications Systems" – the different kinds in use today and the proper use of each. In the fourth module, we will discuss "Harassment and Discrimination." We will provide you with a basic understanding of what constitutes "harassment," specifically "sexual harassment," and the liabilities that can result from sexual harassment cases. We will then discuss "cultural diversity," and provide you with a brief overview of what constitutes "prejudice" and "discrimination" in the workplace.

CE Hours: 4.0

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Continuing Ed: Crowd Management and Crowd Control (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This two-hour class discusses how private security officers should handle crowd situations. We use the terms “crowd management” and “crowd control” as though they are the same; they are not, though they are similar. “Crowd management” refers to guiding the behavior and movement of crowds, while “crowd control” refers to the actions taken once a crowd has begun to behave in a disorderly manner. In other words, good crowd management can often avoid the need for using crowd control techniques later. The security officer's goal is the same in both cases: to get people to do something for their own safety and the safety of others. A ten-question "final exam" follows the class to see how well you have understood the material presented in this class.

CE Hours: 2.0

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Continuing Ed: Crisis Intervention (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: The four related subjects we will discuss in this course are:

Crisis Intervention and Workplace Violence
Bomb Threats and Active Shooters

As a professional security officer, you can expect to be involved in a crisis situation at some time in your career. The purpose of this module is to give you some techniques for handling such situations. This is called "crisis intervention training," or CIT. (CIT is also sometimes referred to as "crisis intervention techniques.") There is a lot going on during any crisis situation, and this brief class cannot make you an "expert" in CIT. But by the time we are done, you will have a basic understanding of what you, as a security officer – not as a police officer – need to do in order to manage a crisis effectively.

CE Hours: 4.0

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Continuing Ed: Documentation and Report Writing (4 Hours)

Advance Your Security Career While Meeting License Requirements!

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**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This module provides comprehensive training in the art of effective report writing, essential for various professional settings. Students will learn to master the fundamental principles of documenting incidents accurately and concisely by addressing the critical '5 W's': Who, What, When, Where, and Why. The course emphasizes the significance of factual reporting as the cornerstone of various types of professional reports.

Key areas of focus include developing keen observational skills, conducting incisive interview questioning, efficient note-taking, and applying proper grammar and relevant content in crafting investigative reports. This module equips students with the essential skills needed to produce clear, coherent, and impactful reports in their professional endeavors.

CE Hours: 4.0

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Continuing Ed: Ethics (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This module delves deeply into the concept of ethics, particularly as it pertains to the role of security officers. It begins by providing a detailed definition of ethics, setting the foundation for understanding the ethical responsibilities inherent in security work. The course outlines a specific code of ethics for security officers and explores various ethical dilemmas and violations, including guidelines for reporting such instances.

Further, the module examines the facets of professional conduct for security officers, highlighting the importance of maintaining positive relations with clients, and understanding the nuances of client perceptions versus reality. The significant impact of a security program's image, as well as the public and client perceptions of security officers, are thoroughly explored.

A strong emphasis is placed on the high visibility of the security officer's role, including the critical importance of the officer's attitude and appearance. The module concludes by addressing essential topics such as cultural diversity, prejudice, and racism, underscoring their relevance in the field of security.

CE Hours: 2.0

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Continuing Ed: Fire Safety and Fire Watch (1 Hour)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This one-hour class was prepared with OSHA guidelines in mind. It consists of two short modules, Fire Safety and Fire Watch, and an interactive game. There is a three-question quiz at the end of each module, and a ten question "final exam" after the game to see how well you have understood the material presented here. In the first module, Fire Safety, we discuss the basic elements of fire safety and how you can aid emergency responders in fire-related emergencies. The second module, Fire Watch, discusses WHAT a fire watch is, WHY and WHEN one is needed, and WHEN and HOW a fire watch should be terminated. We also discuss the responsibilities of the fire watchers involved – before, during and after a fire emergency.

CE Hours: 1.0

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Continuing Ed: ID Verification (1 Hour)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance. Special Offer: Buy any 5 courses, get a 20% discount.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This short class has been created from a variety of sources, and is intended to help YOU, a professional security officer, detect fake identification documents. Government-issued identity cards and driver's licenses are getting ever easier to forge – and fake IDs are becoming ever harder to detect. Today's technology allows individuals to make very real-looking "official" IDs. There are more than 240 different types of state government-issued IDs in the United States alone! Every two seconds, someone's identity in this country is stolen – and 46% of all identity theft crimes are committed using a fake ID. Identity theft is not just a minor financial crime. Indeed, the two worst cases of domestic terrorism in the United States – the Oklahoma City bombing in 1995 and the World Trade Center bombing in 1993 – were both committed by individuals using fake IDs. FBI statistics show that identity theft is a huge problem – and that's why it is so important that YOU know how to detect fake IDs.

CE Hours: 1.0

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Continuing Ed: Legal Aspects of Private Security (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This comprehensive course provides an in-depth exploration of both criminal and civil law, highlighting their definitions and distinguishing differences. It begins with an overview of the various sources of law and then focuses on common civil offenses that private security officers may encounter, along with strategies for effective conflict resolution, such as the use of verbal judo, to mitigate potential legal disputes.

A significant portion of the course is dedicated to understanding the private security officer’s authority in questioning individuals and the relevant constitutional amendments and court cases that govern these interactions. This includes detailed discussions on the legalities of searches and seizures, the classification of criminal offenses, and the protocols for conducting employee inspections.

Moreover, the course addresses the critical topic of a security officer’s power to make a citizen's arrest. This includes the procedural aspects from initiating an arrest to providing testimony in court. Students will gain a thorough understanding of the legal responsibilities and limitations of a security guard, equipping them with the knowledge to perform their duties within the boundaries of the law.

CE Hours: 2.0

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Continuing Ed: Patrol Techniques (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This module emphasizes the critical role of security patrols in preventing and deterring loss. It begins by highlighting observation as a fundamental skill for every security officer during their shift, stressing the importance of vigilance and awareness.

The course explores the strategic value of varying patrol routes and timings to enhance the effectiveness of security measures. It delves into the specific contributions of security patrols in areas such as fire and theft prevention and the identification of potential safety hazards on client premises.

Additionally, the module presents an array of patrol methods, including foot patrols, vehicle-based patrols, and bicycle patrols, each with its unique advantages and applications. A key focus of the course is the comparison between high-visibility and low-visibility patrols, analyzing their purposes and the contexts in which each is most effective.

Furthermore, the course underscores the significance of using our senses as vital tools in patrolling, enhancing the security officer’s ability to detect and respond to potential threats or irregularities. This module is designed to equip security officers with a comprehensive understanding of various patrol techniques and the skills to apply them effectively.

CE Hours: 2.0

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Continuing Ed: Power to Arrest (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance. Special Offer: Buy any 5 courses, get a 20% discount.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This course is focused on delineating the critical roles and responsibilities of both standard security officers and proprietary security officers. It emphasizes that the primary role of a security officer is to PROTECT people and property on behalf of their employer.

The course distinctly outlines a security officer’s responsibilities in different scenarios. Before the occurrence of an incident or offense, the emphasis is on PREVENTION – employing strategies and measures to avert potential threats or incidents. During or after an incident or offense, the focus shifts to OBSERVE and REPORT – accurately documenting events and providing detailed accounts to the appropriate authorities or stakeholders.

This module provides in-depth insights into the nuances of a security officer’s duties, specifically in relation to the power to arrest. It equips security professionals with the knowledge and understanding necessary to execute their roles effectively, adhering to legal and ethical standards.

CE Hours: 4.0

$24.99

Continuing Ed: Public Relations, Community and Client (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance. Special Offer: Buy any 5 courses, get a 20% discount.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: In the first module, we will have a brief "Introduction to Private Security" in America, and how it differs from "law enforcement." Then, in the second module, we will discuss the "Ethics" that should be part of every security officer's life. In the third module, we will provide an understanding of "Professionalism" as it applies to private security officers. This includes the security officer's demeanor and appearance as well as their having the proper attitude and conduct. This naturally leads into the fourth module: "Public Relations" by discussing how the security officer's ability to interact with their client, law enforcement, and the public at large affects their performance and their image. In the fifth module, we will discuss "Crisis Management" – what constitutes a crisis and the security control measures available for managing crises. In the sixth and final module, we will discuss "Substance Abuse," both for their effects in the workplace, as well as the physical and mental changes that may indicate a substance abuse problem in security officers or in the client's employees.

CE Hours: 4.0

$24.99

Continuing Ed: Situational Response, Module 1 (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This module (module 1 of a 2-module series) comprehensively outlines various scenarios and events that necessitate a prompt and effective response from security personnel. The course begins by covering the fundamentals of responding to crime scenes or accidents, providing step-by-step guidance on appropriate procedures and protocols.

A significant portion of the module is dedicated to the role of private security during emergencies, including site safety considerations and responses to severe weather conditions. The module also delves into the critical topic of workplace violence. It explores its definition, the identification of warning signs in potentially dangerous individuals, the different forms of violence, and the crucial role of private security in prevention efforts.

Additionally, the course examines the essentials of effective communication, reviewing the types of communication devices utilized by security personnel, and setting standards for communication etiquette and technique. Finally, the module discusses the role and methods employed by security officers in the protection and control of information assets, emphasizing the importance of information security in the modern security landscape.
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CE Hours: 2.0

$24.99

Continuing Ed: Situational Response, Part 2 (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: The subjects we will discuss in this course are:

Fire Safety and Hazardous Materials

During and immediately following a severe emergency, the first priorities of professional fire services are safety of life and extinguishing major fires. They may be hampered by impassable roads, inadequate water supply, weather conditions, burning material and inadequate resources. Security officers play a very important role in fire safety by:

Preventing fires by locating and reporting potential fire hazards.
Extinguishing small fires before they become major fires.
Eliminating additional fires by removing nearby fuel sources.
Shutting off utilities, when necessary and safe to do so.
When a fire is beyond the ability of security officers to extinguish, security officers need to protect the safety of those endangered by evacuating the area and establishing a perimeter.

Basic First Aid

This module explains the active and important role that private security officers can provide to an organization during emergencies involving serious injuries to people. The goal of disaster medical response is to do the greatest good for the greatest number of victims. In a disaster, there will usually be more victims than rescuers and immediate help will often not be available.

In a disaster with many victims, time will be critical. Security officers will need to work quickly and efficiently to help as many victims as possible in order to save as many lives as possible. It is important that security officers be trained to provide treatment for life-threatening conditions, such as airway obstruction, bleeding and shock, as well as for other, less urgent, conditions they might encounter in emergency situations.

Campus Safety and Security

In this module, we will discuss the elements of campus safety and security and the role of a security officer. Campus safety and security mean different things to different people. The word "campus" has traditionally meant institutions of higher education, but recently the word has come to include K-12 schools as well. We will focus on college campus safety and security here, and we will primarily concern ourselves with the "legal" aspects of the subject – namely, what needs to get reported and how it is to be reported under the law.

CE Hours: 4.0

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Continuing Ed: The Nature and Role of Private Security (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This course provides a comprehensive exploration of the nature and scope of the private security officer's role. It offers an extensive overview of the fundamental duties, essential skills, and attributes required for success in the field. Participants will gain insight into the general training and regulatory requirements specific to this profession, as well as an understanding of the potential criminal and civil liabilities that security officers may face.

A key component of the course is a concise history of the security profession, which lays the groundwork for understanding the evolving roles of private security in contemporary society and its significance. The course also elucidates the distinctions between contract security and proprietary security, offering a nuanced perspective on the various facets of the private security sector.

This module is designed to provide a thorough understanding of the critical aspects of private security, equipping learners with the knowledge and context necessary to appreciate the depth and importance of this profession in today's world.

CE Hours: 2.0

$24.99

Continuing Ed: The Proper Use of Force in Conflict Resolution (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This module is meticulously designed to enhance the understanding of security officers regarding the legal boundaries and guidelines for the use of force. The primary focus of this course is to clarify what constitutes 'reasonable force' within the legal framework, and to discuss the potential legal consequences faced by officers who engage in the application of unlawful force.

Additionally, the course explores a variety of alternative methods and strategies that can be employed in various situations to effectively resolve conflicts without resorting to force. This comprehensive approach ensures that security officers are well-equipped with the knowledge and skills to make judicious decisions about the use of force, while also considering and applying non-forceful solutions wherever possible.

Through this module, participants will gain a thorough understanding of the legal implications and ethical considerations surrounding the use of force, thereby preparing them to handle challenging situations with professionalism and legal compliance.

CE Hours: 4.0

$24.99

Continuing Ed: Weapons of Mass Destruction/ Terrorism Awareness (4 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This critical course addresses the growing concern of potential terrorist activities and their implications for national security. We delve into the characteristics of likely targets, which typically encompass sites of significant economic value or areas where large populations congregate. It highlights the reality that the locations security professionals work at may either be direct targets or unintentional facilitators for terrorist activities.

The primary aim of this course is to heighten awareness among security personnel about their surroundings. It is designed to equip participants with the knowledge and skills necessary to identify potential indicators of terrorist activities and to take proactive steps in preventing such threats. The course underscores the importance of vigilance and the role of security professionals in safeguarding against attacks that threaten our freedoms and way of life.

Participants will emerge from this course with a heightened sense of responsibility and a clear understanding of how their role as security professionals is instrumental in combating and preventing terrorism.

CE Hours: 4.0

$24.99

Continuing Ed: Sexual Harassment and Discrimination (1 Hour)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: In this one-hour class on "Sexual Harassment and Discrimination," we will discuss why learning "the correct way" of interacting with members of the opposite sex or with those of another culture is a critical part of the world security officers inhabit today. Security officers must always maintain a professional relationship with their co-workers and the client's employees with whom they come in contact. This class discusses how to recognize harassment and discrimination in the workplace, how to prevent it, how to deal with it, and how to report it. There also is an interactive exercise in which you will be dealing with situations of harassment or discrimination in the workplace. A ten-question "final exam" follows the class to see how well you have understood the material presented in this class.

CE Hours: 1.0

$24.99

Continuing Ed: COVID-19 in Today's Work Environment (1 Hour)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This one-hour class discusses the challenges – and changes – that COVID-19 has brought to the workplace since early 2020. OSHA recommends that employers provide COVID-19 training for their employees, so this short "COVID-19 in the Workplace" class has been designed based on published OSHA guidance and CDC recommendations. The purpose of this training program is to educate and protect each employee personally, as well as company clients and the general public with whom they may come into contact. In the security industry, COVID-19 training is required for all employees to take annually in order to maintain active employee status and state licenses. Some of the subjects discussed are: Symptoms of COVID-19, Vaccines, Health and Sanitation Measures, Returning to Work after Exposure or Illness, Travel Considerations. There also is a ten-question quiz at the end of the class.

Credit Hours: 1.0

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Continuing Ed: Dealing with ADA and EEO Challenges (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This two-hour class is designed to equip security officers and management teams with the necessary knowledge to navigate today's complex legal workplace environment. It focuses on critical aspects such as hiring, firing, and disciplining employees while adhering to federal laws against discrimination, harassment, and retaliation based on disability, race, sex, age, and other immutable characteristics.

Additionally, the course provides valuable resources to help avoid legal issues in daily interactions with employees, clients’ employees, and others during work. A final exam with ten questions is included to ensure comprehension of the material presented.

CE Hours: 2.0

$24.99

Continuing Ed: Dealing with Difficult People in Challenging Situations (2 Hours)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This two-hour class consists of several short modules, each dealing with a different and often challenging, issue that private security officers may encounter in the course of their daily activities. Dealing with difficult people can be dangerous and very draining! But by using the strategies in this class, you can effectively and safely manage difficult individuals and situations. The modules in this class are: Security Officer Responsibilities, Interacting with Difficult Individuals and People in Crisis, Interacting with People with Behavioral Health Issues, Interacting with Homeless People and Transients, Interacting with People with Disabilities, Dealing with Difficult People.

CE Hours: 2.0

$24.99

Continuing Ed: Using "Verbal Judo" (1 Hour)

Advance Your Security Career While Meeting License Requirements!

Enhance your skills with our courses that count towards Guard Card license continuing education credits. Invest in professional growth and compliance.

**Disclaimer: Please verify course suitability with your state's licensing authority. Online, self-paced training must be recognized for credit. For information on specific state requirements, visit https://www.iasir.org/licensing, select your state, and refer to the regulatory agency’s guidelines.

Course Description: This one-hour class is about using “Verbal Judo” to defuse confrontational situations and gain voluntary compliance through effective communication strategies. It is best defined as “a gentle yet powerful way of persuasion.” As a professional private security officer, you have undoubtedly been in situations where emotions were running high and the potential of violence was present. The goal of this class is to help you influence others to come around to your way of thinking without having to resort to violence. While there will not be any “hands-on” training in this class, we have a 90-minute video in our Resources that shows Verbal Judo in action. Knowing how to defuse a tense situation by using Verbal Judo just might save your life some day!

CE Hours: 1.0

$24.99

State of Illinois PERC 8-Hour Annual Refresher Training Course

Comply with Illinois state regulations by completing the State of Illinois PERC 8-Hour Annual Refresher Training Course. This course is designed for registered employees of private security contractor agencies who provide guarding or other security-related functions. Illinois law mandates that employees complete an additional 8 hours of refresher training each calendar year, beginning the year after their first employment anniversary.

This course covers essential security topics and ensures that professionals maintain the skills and knowledge needed to continue performing their duties effectively. Offered in partnership with P4 Academy (licensed under IDFPR, license #102.000245), this online training provides flexibility for you to complete your requirements at your convenience.

Course Topics:

Basic & Emergency First Aid – 2 hours
Fire Safety & Fire Watch Training – 1 hour
Sexual Harassment & Discrimination – 1 hour
Defensive Driving – Driver & Vehicle Safety – 2 hours
De-escalation of Force – 2 hours

Compliance Requirements:

As required by Illinois law, registered employees of private security contractor agencies must complete 8 hours of refresher training every calendar year, starting the year after their first employment anniversary. This training may be site-specific and conducted in a classroom, on the job, or through Internet-based online learning programs like this one.

How It Works:

Enroll in the Course: Access our online platform immediately after enrolling.
Complete the 8 Hours of Training: Work through the flexible, self-paced modules at your own convenience.
Receive Your Training Completion Form: Within 48 business hours of completing the course, you will receive the required Illinois PERC Training Completion form, along with instructions on the next steps, from Defencify Customer Care.

Minimum Requirements:

Valid Permanent Employee Registration Card (PERC)
U.S. Citizenship or valid Green Card
Completion of initial 20 hours of basic training within the first 30 days of employment
Compliance with state-mandated background checks and screenings

Course Details:

This refresher course reinforces essential skills, including first aid, fire safety, and de-escalation techniques. It ensures that security officers stay compliant with Illinois state laws while continuing to develop the critical skills needed to succeed in the field.

$53.99