Enhanced security guard training directly improves company performance by equipping guards with the skills and knowledge to manage potential threats and ensure a safe environment effectively.
Well-trained guards are more adept at identifying risks early, responding quickly to incidents, and de-escalating situations, reducing the likelihood of costly disruptions or liabilities. Additionally, when highly trained security personnel project a professional image, they boost client trust and satisfaction, enhancing the company's reputation.
That’s why we created the Defencify Academy - a curated set of Guard Training Self-Paced courses that make ordinary employees extraordinary.
The Defencify Academy’s 3-tier training system is not only a comprehensive curriculum aligned with the ASIS Guidelines for Security Officer Training* but has also been psychologically developed to promote loyalty and commitment to your company as their employer.
Here’s What You Get When You Enroll Your Guards In The Academy 3-Tier Training Program
Marketing Advantage (for continual growth)
Demonstrating to your clients and prospects that your security guards undergo a rigorous training program that exceeds industry standards can significantly enhance your company’s credibility and competitive edge. When clients see that your guards are not only meeting but surpassing the usual qualifications, it reassures them that their safety and security are in expert hands.
This commitment to superior training reflects a proactive approach to risk management, showing that your company values professionalism and preparedness and is dedicated to continuous improvement.
It sets you apart from competitors, fostering trust and long-term relationships with clients looking for reliable, high-quality security services.
In an industry where safety is paramount, the extra investment in training communicates that your company is serious about protecting its interests, which can result in stronger client retention and higher demand for your services.
Added Liability Protection
When something goes wrong due to a security guard's lack of training, court settlements can be devastating (and outrageous in terms of the dollar amount of the judgment) to a security firm and its clients. While we can’t guarantee that you won’t be sued, proving that you’ve done everything reasonably possible to train your staff can make a huge difference. With the Defencify Academy-trained guards, you’ve demonstrated a commitment to training that takes the inadequate training argument off the table for you and your clients!
Improved Employee Retention
Improved Employee Retention
The hidden costs of a high turnover of security guards can be quite staggering. According to a Google AI search, “the direct cost of replacing a security guard can be around 16% of their salary, but the total cost can be as high as 25%. This cost includes advertising, interviewing, orientation, induction, and on-the-job training.” That’s where the Defencify Academy training helps.
While it may sound silly, numerous studies have demonstrated the significant impact that recognition programs, including the use of badges, pins, and other symbolic rewards, have on employee engagement and loyalty. According to SHRM’s survey, recognition programs that include symbolic rewards like badges significantly enhance job satisfaction. Employees who receive such recognition report feeling more appreciated and valued, which leads to higher engagement levels and a deeper sense of commitment to their employer. This, in turn, reduces turnover and helps build a more stable, dedicated workforce.
The Defencify Academy 3-Tier Training System
Tier 1 - Bronze
Unlock the foundational skills essential for every security professional with our Bronze Certification. It consists of ten courses that cover all the basics required to become a highly competent guard.
Purchase Bronze Tier| LEVEL 1: BRONZE CERTIFICATION | CREDIT HOURS | |
|---|---|---|
| 1 | Basic and Emergency First Aid | 2 |
| 2 | Communication | 4 |
| 3 | Documentation/Report Writing | 2 |
| 4 | Fire Safety and Fire Watch | 2 |
| 5 | Patrol Techniques | 2 |
| 6 | Power to Arrest | 4 |
| 7 | Security Ethic | 2 |
| 8 | Sexual Harassment and Discrimination | 1 |
| 9 | The Nature/Role of Pvt Security | 2 |
| 10 | ID Verification | 1 |
| TOTAL CREDIT HOURS | 21 |
$250.00 - IF PURCHASED SEPARATELY - PRICE $189.00 SAVE $60.00
Tier 2 - Silver
This level empowers your guards by training them to handle crises, manage and control crowds, and interact professionally with clients and the community. Seven courses qualify the student for more difficult assignments.
Purchase Silver Tier| LEVEL 2: SILVER CERTIFICATION | CREDIT HOURS | |
|---|---|---|
| 1 | Completion of Level 1 Courses | 2 |
| 2 | Crowd Management and Crowd Control | 2 |
| 3 | De-Escalation of Force | 2 |
| 4 | Legal Responsibilities of Private Security | 2 |
| 5 | Public Relations (Community and Client) | 4 |
| 6 | Situational Response Part 1 | 2 |
| 7 | Situational Response Part 2 | 4 |
| 8 | Crisis Intervention | 4 |
| 9 | The Nature/Role of Pvt Security | |
| TOTAL CREDIT HOURS | 17 |
$200.00 - IF PURCHASED SEPARATELY - PRICE $159.00 SAVE $40.01
Tier 3- Gold
This elite level qualifies your guards for leadership positions and specialized roles, such as terrorism awareness, ADA and EEO compliance, and advanced conflict resolution. It includes six courses to increase your guards’ skills.
Purchase Gold Tier| LEVEL 3: GOLD CERTIFICATION | CREDIT HOURS | |
|---|---|---|
| 1 | Completion of Level 1 Courses | |
| 2 | Completion of Level 2 Courses | |
| 3 | Covid-19 in the Workplace | 1 |
| 4 | Dealing with ADA and EEO Challenges | 2 |
| 5 | Dealing with Difficult People in Challenging Situations | 2 |
| 6 | The proper use of Force in Conflict Resolution | 2 |
| 7 | Verbal Judo | 1 |
| 8 | Weapons of Mass Destruction/Terrorism Awareness | 4 |
| 9 | Defensive Driving-Driver & Vehicle Safety | |
| TOTAL CREDIT HOURS | 12 |
$250.00 - IF PURCHASED SEPARATELY - PRICE $189.00 SAVE $60.00
