
Build a custom, branded guard training academy with Defencify’s AcademyArchitect. Boost retention, ensure compliance, and develop elite teams with ease.
Build Your Own Elite Guard Training Academy with Defencify’s AcademyARCHITECT
Randi Sherman
4 Minute Read
Guard firms today are challenged from just about every angle. High turnover, compliance concerns, liability, and brand differentiation are just a few of the issues security companies face. Recruiting and training new guards is an ongoing task, and there is no guarantee they’ll stay, resulting in thousands of dollars of wasted time and effort.
Defencify’s AcademyArchitect was developed to solve these problems. Firms are invited to create their own fully branded, white-labeled three-tier training programs, choose courses that fit their business goals, and offer a way for new and seasoned guards to earn industry-recognized certifications as they advance their careers.
A firm-led training academy provides differentiation, demonstrating a commitment to developing security talent and strengthening the employer brand. Candidates will gravitate to companies that offer specialized training. Turnover will decline, nascent talent will emerge, and company leaders will have all the proof they need to meet any competency challenge.
Academy Architect: How Does it Work?
Defencify designed Academy Architect to enable firms to create, deploy, and develop custom training programs in minutes. Select the courses you want, brand your academy, and invite your trainees to enroll.
Once you’re up and running, you can monitor trainee progress in real-time. E-badges and certificates are awarded on completion, and you can even provide top talent with physical pins to celebrate their achievements.
The entire setup process is done online. In just a few minutes, your Academy will be up and running, ready to deploy to your workforce.
Step 1: Choose your courses
Academy Architect is designed as a three-tier program. Firms are free to choose their preferred course curriculum, but can also work from a recommended format.
· Tier 1 is designed to be foundational, providing guards with essential knowledge and skills, including basic and emergency first aid, report writing, fire safety, patrol techniques, ethics, the power to arrest, communication, and more.
· Tier 2 consists of specialized courses that will initiate once all Tier 1 courses are complete. Potential training modules in Tier 2 include public relations, situational response, crisis intervention, crowd management, crowd control, de-escalation of force, and legal responsibilities of private security.
· Tier 3 is advanced training for security leaders and aspiring leaders, with potential course options that include using “Verbal Judo,” dealing with difficult people in challenging situations, ADA and EEO concerns, COVID-19 management in the workplace, use of force in conflict resolution, terrorism awareness, and driving and vehicle safety.
Step 2: Launch your Academy
Select a name for your academy, provide a logo for use on your certificates, choose your badge design, and pin design. Each asset will be branded with your logo and preferred wording, a unique award you can stand behind, and your guards will be proud to wear.
Let the Learning Begin!
All steps involved in setting up, deploying, and managing your Academy are completed online. Once you’ve launched your program, you’re ready to invite new guard trainees and other learners to self-enrol.
The entire process and platform are so lightweight and straightforward that no additional support is needed. Both back-end and front-end interfaces are offered as a web app and can be accessed through any browser on any device. There are no downloads or special software, so participants can get started immediately once they receive the invite.
Invites are sent via email. Once the trainee enrolls, managers can track their progress in real-time. E-badges and certificates are awarded as participants complete their modules, and leaders can identify and recognize top performers with pins to celebrate their accomplishments.
Completion certificates and scores are stored in a secure database, where they can be accessed at any time for reference or compliance, reducing administrative effort while improving record-keeping accuracy and efficiency.
The Benefits of an Academy Program for Today’s Security Firms
Academy Architect is a modern solution for challenging times. Today’s security concerns are far more complex than ever before, requiring diverse skills and expanded situational and cultural awareness.
Technology is another element, as security work increasingly relies on integration with AI-powered equipment, robots, and advanced surveillance technology.
As industry compliance protocols and client expectations evolve, firms can easily adjust or enhance their training programs with just a few clicks, ensuring guards are well-versed in the latest techniques.
Compliance and legal liability are also significant concerns for firms. Training enhances compliance with local and federal laws, reducing the potential for guards to behave inappropriately. When guards are well-trained, they will respond appropriately, reducing the potential for injury or lawsuits.
Driving Consistency and Growth with Elite Guard Training
Gone are the days when a one-size-fits-all approach was good enough for all firms. Academy Architect is a white-label program that enables firms to develop customized programs aligned with their business model and future plans, ensuring their teams possess the necessary knowledge and certifications to support growth.
Guard teams will learn from the same “book,” eliminating inconsistencies or gaps caused by outdated training programs and inefficient classroom training. Courses are self-directed and can be completed at the learner’s own pace. Progress and results are monitored remotely, informing placement decisions or the need for additional support.
Consistency is truly the name of the game. When all employees understand what’s expected of them, it’s easier for them to work as a team or step into each other’s shoes if needed.
Training consistency also gives clients confidence when contracting a firm’s services, as they’ll know precisely what they’re getting.
Long-term brand consistency helps strengthen the brand’s reputation, building a legacy that propels it to the top of its niche, supporting sustainable business growth and recruitment.
Experienced guards want to work with reputable firms. New guards, for the most part, are looking for more than just a paycheck—they want job security, not just a job in security. Training programs convey a message that the firm values its employees and is committed to investing in their professional development.
With the ability to monitor learning progress and scores, training organizers and company leaders can quickly identify and nurture management or leadership talent accordingly, improving retention and filling the leadership pipeline.
Get Started: Architect Your Elite Security Academy Today
The Academy Architect is a DIY blueprint to strengthen culture, improve retention, and drive guard excellence. It’s easy to set up and manage, and the simple, intuitive interface and engaging lessons promote higher completion rates and knowledge retention.
For a one-time set-up fee of $198 and $99 per month added to your subscription, your firm can launch your own elite guard training program and tap into all the benefits described here.