FAQs

The Utah Division of Occupational and Professional Licensing (DOPL) administers the guard license. To be eligible for a guard license in Utah you must:

  • Be 18 years old at the time your application is submitted.
  • Be able to legally work in the United States.
  • Have a valid Social Security Number.
  • Have a clean criminal background. Please see “Disqualifying Convictions” ; page 3
  • Take a Utah-approved basic training program (24 hours) and pass the final exam with a score of at least 80%.
  • Complete a guard license application; your trainer is required to complete the section ‘Certification of Education Requirements’.
  • Once you have met the above requirements, the best way to apply is in-person at Division of Occupational & Professional Licensing (click here to get directions). Fingerprint services are available on-site with no additional cost to applicants. Otherwise, you can mail-in your application and fingerprints.
  • The license application and additional information can be found at DOPL
  • Once your application is approved, you can access a printable digital license verification page here until you get your card in the mail.

The training will take approximately 24 hours of course work to complete. You can take your course either online or in class. In class settings are offered by contract security companies or independent instructors in 2 or 3-day sessions. If you attend an in-classroom session, be sure to request the instructor provide you with their DOPL approved training ID to make sure that they are Utah accredited to provide the class.

No. Our course includes an elective training on “Emergency Medical Response Basics” which offers only knowledge-based information on these subjects. Completing this course does not mean that you are certified to provide medical care to injured persons. Some contract security companies require that their security officers have these certifications prior to being assigned to a site. If you are interested in getting certified, you will need to go to a 3rd party provider such as the American Heart Association.

If your application is filled out correctly and you have a clean criminal background history, you can apply for the optional interim license (page 3 of the application) to get your license in just 24 – 48 hours via email. Otherwise, depending on your background, it can take 3 – 5 business days or even longer.

Yes, your license needs to be renewed every two years. Licenses expire on November 30 of even-numbered years (e.g. November 30, 2018).

No, the licensing fee is $95 for a security guard license.

Please see “Disqualifying Convictions” (page 3) or you can call DOPL at (801) 530-6628. They can also be reached via email at doplweb@utah.gov.

Yes, we are an approved training company with the Utah Division of Occupational & Professional Licensing, license number 10500199-6307 (click here to go to license verification link )

You can log in to the course at anytime 24/7 to complete your course. You will have access to the course for up to 45 days after purchase.

Once we receive notification from us that you have finished the course, we will provide you with further instructions on how to schedule your final exam. The exam is proctored online through our partner ProctorU. Check out their website for information on the testing process, tech requirements, etc. The final exam proctoring service thru ProctorU is included in your course fee.

No. However, the contract security industry is always hiring. There are hundreds of open security positions that need to be filled each week; everything from part-time, full-time, flexible hours, to on-call positions at everything from high-tech companies, government facilities, commercial buildings, to manufacturing plants.

For the best user experience, ensure that you are using the latest version of web browsers and mobile apps

Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)

Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)

Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

 

Browser Cookies and Cache Files

Most technical issues experienced by our users are directly related to corruption of the web browser’s cache and cookie files. The ‘cache’ is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when the courses are updated and developed, as files saved in the cache may conflict with what’s actually coded into the course. Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the course.

 

How to Clear Browser Cookies and Cache Files

The links below walk the user through clearing the local web browser’s cookie and cache files. It is an easy process that takes just minutes to complete. Although the objective is the same, each web browser has a different options menu configuration. So, we’ve provided links to each major browser’s support site for step-by-step instructions.

WARNING: DO NOT delete anything but the cookies and cache. Selecting other options may result in lost saved passwords.

Find your browser from the list below and click on the link to the appropriate support site.

Edge – https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder

Explorer – https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history

Google Chrome – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en&oco=1

Safari – https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Firefox – https://support.mozilla.org/en-US/kb/how-clear-firefox-cache